Policies
Payment is due when you schedule a class. All classes must be pre-paid by at least one session.
You must CALL at least 24 hours in advance to cancel or reschedule your session or you will be charged. Please CALL the studio line at 817 737-2673 (CORE) to cancel or reschedule. You may also utilize our on-line scheduling tool to cancel or reschedule within 24 hours. Cancellations made by text, email or to a number other than our direct line will not be accepted.
If you are scheduled for a duet and your partner cancels with less than 24-hours notice you both are still responsible for paying for the full duet. If they cancel with more than 24-hours notice we will notify you and give you the option to pay for a private session.
Group equipment classes require pre-registration and prepayment. If you cancel with your instructor or by calling the studio line a minimum of 24-hours prior to your group equipment class you will earn a make-up credit to use within your current series at your group level or lower. Make-ups are offered as a courtesy and not guaranteed.
All sales are final and non-transferable.
All classes are 50 minutes from the scheduled start time. If you arrive late, your session will still end on time.
10-class passes expire in 2 months. All private and duet sessions and packages expire six-months from the date of purchase.
In the event of bad weather, we will close during the day if Fort Worth ISD does and at night if TCU does.